Italy's European emergency number connects callers with the appropriate emergency response service. Give the operator your exact location in Milan, explain what happened and follow their instructions. Do not use emergency lines for routine enquiries.
Emergency Telephone Numbers in Milan
These numbers are useful for residents, international visitors, students and people travelling in Milan. The numbers below are Italian national services, not separate Milan-only emergency lines.
European Emergency Number
The main emergency number in Italy. Request police, medical assistance or other emergency services.
112State Police
Police assistance for crimes, thefts and other urgent public safety situations.
113Fire Brigade
Fire, rescue and other situations requiring the Italian fire brigade.
115Medical Emergency
Urgent medical and ambulance assistance. You can also call 112.
118Carabinieri
National police force. The number connects to the Italian emergency response system.
112Missing Children Hotline
European hotline for reporting or seeking assistance concerning missing children.
116000Child Emergency Service
Emergency assistance for children and young people experiencing danger or abuse.
114Anti-Violence and Stalking Helpline
Free, confidential support for victims of violence and stalking. Available 24 hours a day.
1522Emergency Numbers at a Glance
A compact reference for the most commonly needed emergency contacts in Italy.
| Service | Number | When to call |
|---|---|---|
| European Emergency Number | 112 | Any urgent emergency |
| State Police | 113 | Police assistance |
| Fire Brigade | 115 | Fire and rescue |
| Medical Emergency | 118 | Urgent medical assistance |
| Non-Emergency Medical Assistance | 116117 | Non-urgent medical care in Lombardy |
| Violence and Stalking Helpline | 1522 | Support for violence or stalking |
In a serious emergency, use 112 or the appropriate emergency service. Non-emergency service availability and procedures may vary.
Hospitals & Health Services in Milan
For urgent, life-threatening conditions, call 112 or 118. For non-urgent medical assistance in Lombardy, contact 116117. For hospital departments, appointments and general enquiries, consult the institution's official contact page.
Non-Emergency Medical Assistance
Contact the medical continuity service (guardia medica) in Lombardy for non-urgent medical advice and assistance.
116117ATS Milan
Main telephone switchboard for the Milan Metropolitan Health Protection Agency.
02 85781Niguarda Hospital
Major public hospital in Milan. Use the official website for current telephone contacts, departments and emergency information.
Fondazione IRCCS Ca’ Granda Policlinico
Major Milan hospital and specialist medical centre. Check the official website for current contact details.
San Raffaele Hospital
Hospital and specialist medical centre in Milan. Visit the official website for department contacts and patient information.
Transport, Utilities & City Services
Use these contacts for public transport assistance, municipal enquiries, local police intervention and roadside assistance. For immediate danger, call 112 instead of a general customer service number.
Milan City Council Contact Centre
Information and assistance with municipal services, including registry services, taxes, permits and mobility.
Hours: Monday–Saturday, 08:00–18:00, excluding Sundays and public holidays.
02 0202Milan Local Police Operations Centre
Urgent local police intervention within the City of Milan, including traffic incidents and immediate local assistance.
Hours: 24 hours a day, 365 days a year.
02 0208ATM Milan Public Transport
Information and assistance for Milan metro, trams, buses and BikeMi.
Hours: Daily, 07:30–19:30. Extended assistance hours apply for passengers with disabilities.
02 48607607ATM Area B and Area C Assistance
Information about Milan traffic-restricted zones Area B and Area C.
Hours: Daily, 07:00–24:00.
02 48684001ACI Roadside Assistance
Roadside assistance for motorists in Italy. Check the official ACI website for service conditions and coverage.
Hours: Check the official ACI website for applicable service conditions.
803116Milan Airport Information
Information for Milan Linate and Milan Malpensa airports. Use the official airport website to find the correct contact for your flight or terminal.
Airport contact information can differ between Milan Linate and Milan Malpensa. Check the airport's official website for the correct terminal, airline or passenger-assistance contact.
Official Websites for Milan Residents & Visitors
These official sources can help you confirm contact details, opening hours, service changes and administrative procedures.
City of Milan
Municipal services, local announcements, permits and resident information.
Visit official websiteATS Milan
Health services and public health information for the Milan metropolitan area.
Visit official websiteLombardy Region
Regional public services, healthcare information and official announcements.
Visit official websiteItalian Ministry of the Interior
Official emergency numbers and information about national public safety services.
Visit official websiteATM Milan
Public transport routes, service updates, tickets and passenger assistance.
Visit official websiteACI
Official automobile club information and roadside assistance.
Visit official websiteFrequently Asked Questions
Quick answers about emergency numbers and essential telephone contacts in Milan, Italy.
What is the main emergency number in Milan?
Call 112 for emergencies in Milan and throughout Italy. The operator will direct your request to the appropriate emergency service.
What number should I call for an ambulance in Milan?
For a medical emergency, call 112 or 118. Use these numbers for urgent situations requiring immediate medical assistance.
What is the police emergency number in Milan?
Call 112 for emergency assistance. The direct State Police number is 113. For urgent local matters handled by Milan Local Police, the official municipal operations centre can be reached on 02 0208.
How can I contact a doctor outside normal hours in Milan?
In Lombardy, call 116117 for non-urgent medical assistance through the medical continuity service. For a life-threatening emergency, call 112 or 118.
What is the phone number for Milan City Council?
The City of Milan contact centre is 02 0202. The municipality lists its telephone service hours as Monday to Saturday, 08:00–18:00, excluding Sundays and public holidays.
How can I get information about Milan public transport?
Contact ATM Milan on 02 48607607 for public transport information and assistance. You can also visit the official ATM website for routes, tickets and service updates.
Is 112 free to call in Italy?
Italy’s official tourism information identifies 112 as the free emergency number. In an emergency, call without adding an area code.
Can tourists use emergency numbers in Milan?
Yes. Visitors can call 112 in an emergency. Tell the operator your location, what happened and what kind of help is needed.
Keeping This Directory Accurate
Telephone numbers, operating hours and public services can change. Why Milan recommends checking the linked official source before contacting a non-emergency service. If you notice an outdated number, verify the current contact details with the relevant authority before relying on it.
This page is an informational directory, not an emergency dispatch service, medical provider or government website. Why Milan is an independent information resource.